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CRM Software Company in Punjab

Every Lead Captured, Followed Up, and Closed — Not Lost in a Spreadsheet

Custom CRM software for businesses across India — lead capture, sales pipeline tracking and follow-up automation in one system.
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ISO Certified | 19+ Years of IT Experience | Based in Amritsar

CRM software development company in Punjab — Webcooks, Amritsar

WHAT HAPPENS NEXT

  1. Brief

    What you need, right now

  2. Strategy

    We plan the approach and timeline

  3. Design & Build

    Regular updates as we build

  4. Launch

    Support continues after launch

Website Design Digital Marketing Mobile App Development Graphic Design SEO UI/UX Design
  • Free consultation to scope your project
  • A dedicated project manager
  • Regular milestone updates, not radio silence
  • Support after launch, not just at it
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ISO Certified | Internationally Valid
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Brands that rely on Webcooks to grow their business

Trusted By Clients

Every partnership starts with a goal. We're proud to work alongside businesses that trust us to strengthen their online presence, generate quality leads, and achieve meaningful growth.

Anjani Bhopal MP
BN Amritsar
BW Dharamshala
Baroda rajasthan Rajasthan
Beyond Englihs Amritsar
Datavision Amritsar
Dr Anuj Amritsar
EPO India
Elegance United Kingdom
Elegant Australia
Esskay Batala
GGB Gujarat
Gracious Jammu
Gullu Amritsar
J and K Jammu
Jammu Jammu
KC Ludhiana
Mizash Amritsar
Punjab Canada
Rest Day Australia
SCK New Delhi
SDH Amritsar
SNTC New Delhi
Samshek United States
Slangshot Amritsar
Solar Jammu
Stirling New Zealand
Suryacon Amritsar
Urbana Thailand
ZipZap Amritsar
Anjani Bhopal MP
BN Amritsar
BW Dharamshala
Baroda rajasthan Rajasthan
Beyond Englihs Amritsar
Datavision Amritsar
Dr Anuj Amritsar
EPO India
Elegance United Kingdom
Elegant Australia
Esskay Batala
GGB Gujarat
Gracious Jammu
Gullu Amritsar
J and K Jammu
Jammu Jammu
KC Ludhiana
Mizash Amritsar
Punjab Canada
Rest Day Australia
SCK New Delhi
SDH Amritsar
SNTC New Delhi
Samshek United States
Slangshot Amritsar
Solar Jammu
Stirling New Zealand
Suryacon Amritsar
Urbana Thailand
ZipZap Amritsar

What Is CRM Software and What Does It Do for a Business?

CRM (Customer Relationship Management) software is a single system that holds every lead and customer your business talks to — where the enquiry came from, who spoke to them last, what was quoted, and what happens next.

Without it, that information lives in four places: one salesperson's phone, a WhatsApp group, an Excel sheet nobody updates, and somebody's memory. Leads go cold because no one owned the follow-up. Managers can't answer basic questions like how many enquiries came in last month or which salesperson is converting.

A CRM puts all of it in one place, with reminders so follow-ups happen on time and reports so you can see what's actually working.

What Features Should a CRM System Include?

  • Lead Capture from Every Source

    Website forms, Meta and Google ad leads, WhatsApp, phone calls and walk-ins all land in one list, with the source recorded against each lead.

  • Contact & Company Records

    Full history for every customer — calls, quotes, emails and notes — so anyone on your team can pick up the conversation.

  • Sales Pipeline & Deal Stages

    See every open deal and what stage it's at, from first enquiry to closed, on one visual board.

  • Follow-Up Reminders & Task Assignment

    Every lead gets an owner and a next action with a date. No lead sits untouched because everyone assumed someone else had it.

  • Quotation & Proposal Tracking

    Record what was quoted, to whom, and when — and see which quotes are still waiting on a decision.

  • WhatsApp, Email & Call Logging

    Conversations attached to the lead record instead of scattered across personal phones and inboxes.

  • Sales Reporting & Team Performance

    Leads by source, conversion rate by stage, and performance by salesperson — so you know which marketing spend is actually producing customers.

Packages

How Much Does Custom CRM Software Cost in India?

CRM pricing depends on how many stages, users and integrations you need. Our packages start from ₹30,000 for lead capture and follow-up and go up to fully integrated multi-team systems. Here's what each level includes.

Basic — Lead Capture & Follow-Up

For businesses moving off spreadsheets and WhatsApp for the first time.

What's Included

  • Lead capture from website and manual entry
  • Contact and company records
  • Follow-up reminders and lead ownership
  • Basic lead status tracking
Most Popular

Standard — Full Sales Pipeline

For teams actively selling and needing pipeline visibility.

What's Included

  • Everything in Basic
  • Visual sales pipeline with custom deal stages
  • Multi-source lead capture (Meta/Google ads, WhatsApp, web forms)
  • Quotation and proposal tracking
  • Sales reporting dashboard

Enterprise — Multi-Team CRM & Integrations

For organisations with multiple branches, teams or connected systems.

What's Included

  • Everything in Standard
  • Role-based access and multi-branch or multi-team views
  • Integration with your billing, inventory or accounting system
  • Custom automation and workflow rules
  • Advanced analytics and forecasting

Handling customer complaints as well as sales enquiries? See our Complaint Management Software →

Process

How Long Does It Take to Build a CRM, and What's the Process?

From discovery to launch — a clear process, not a black box.

We map how enquiries actually reach you today and where leads currently go cold.

A pipeline and stage structure built around your real sales process, not a generic template.

Built in stages, with regular check-ins along the way.

Your existing leads and customer records moved in from spreadsheets or your current tool, so you start with a full database.

Tested thoroughly, with hands-on training for every person who'll use it daily.

Live support after launch, especially in the first weeks as your team builds the habit of logging everything.

Audience

Which Businesses Need CRM Software?

  • Real estate and property businesses managing site visits and buyer enquiries
  • Education institutes and coaching centres tracking admission enquiries through to enrolment
  • Manufacturers, distributors and B2B businesses managing long quote-to-order cycles
  • Service businesses running Google or Meta ad campaigns and needing to know which ads produce actual customers
  • Any business currently tracking leads in Excel, WhatsApp, or a diary
Why Choose Webcooks

Why Choose a CRM Development Company in Amritsar?

Working with a local team means in-person meetings, accountability you can walk into, and someone who picks up the phone after launch. ISO 9001:2015 certified, based in Amritsar, with every project including data migration, staff training and ongoing support.

  • ISO 9001:2015 Certified

    A documented, reliable process for CRM software delivery.

  • Based in Amritsar

    Local team, real accountability, in-person meetings when you want them.

  • We Run Campaigns Too

    We manage Google and Meta ad campaigns for clients, so we build CRMs that capture ad leads properly and report on cost per customer, not just cost per lead.

  • Built Around Your Process

    Your stages, your fields, your workflow — not a generic pipeline you have to adapt to.

  • Staff Training Included

    Hands-on training, not just a handover and goodbye.

People

Our Team Members

A team of enthusiasts bringing innovation to market — always watching new technology that helps businesses outshine competitors.

Ripun Gupta

Ripun Gupta

Founder & Visionary

Rishu Mahajan

Rishu Mahajan

Director & Mentor

Rishita Gupta

Rishita Gupta

Digital Marketing Team Lead

Shivam Kohli

Shivam Kohli

Meta Ads Manager

Udit Sadana

Udit Sadana

Digital Marketing Executive

Vidhi Gupta

Vidhi Gupta

Digital Marketer Excecutive

Rabia Bhardwaj

Rabia Bhardwaj

Content Writer & Social Media Manager

Ashriti Sharma

Ashriti Sharma

Senior Graphic Designer

Tamanna Sharma

Tamanna Sharma

Graphic designer

Naiya Dheer

Naiya Dheer

Senior Web Designer

Manveer Singh

Manveer Singh

Web Designer

Shivanjali Sethi

Shivanjali Sethi

Seo Specialist

Roshan Lal Kumar

Roshan Lal Kumar

Video Editor

Ankush Sharma

Ankush Sharma

Video Editor

Bhavneet Kaur

Bhavneet Kaur

Digital Marketing Associate

FAQ's

Ready-made CRMs are cheaper to start and work well if your sales process is standard. A custom CRM makes sense when your process has specific stages or approval steps, when you need it connected to your billing or inventory system, or when you'd otherwise pay per-user subscription fees for years. We'll tell you honestly if an off-the-shelf tool fits your case better.

Yes. Website forms, Meta and Google lead form campaigns, and WhatsApp enquiries can all feed into the CRM automatically, with the source tagged so you can see which channel produces the most customers.

Yes. Data migration is part of every CRM project. Your existing customer and lead records are imported so you start with a complete database, not an empty system.

Yes. We regularly connect CRM systems to existing billing, accounting and inventory modules so a closed deal flows through to invoicing without re-entering the data.

For a small team with a straightforward process, a ready-made tool is often enough to start. A custom CRM becomes worth it once you have multiple people handling enquiries, more than one lead source, or a process that doesn't fit a standard pipeline. We'll assess which you need in the free consultation rather than pushing you toward a build.

That's the real risk with any CRM, and it's why every project includes hands-on training and post-launch support. We also keep the daily-use screens simple — if logging a lead takes more than a few seconds, people stop doing it.

That's your decision. We can deploy on your own server or on a cloud host of your choice, with role-based access so staff only see the records relevant to them.